Outdoor Recreation Center FAQ

  1. Where are you located?
    We are in Building 2110 at 435 Ulrich Way on Schofield Barracks behind the Thrift Store and Army Community Services (ACS).
  2. How do I rent equipment?
    We accept walk-in orders as well as reservations. A reservation requires a down payment of 50% of the total rental fee of the items ordered.
  3. How long is a daily and weekend rate?
    Daily rates are 24 hours. Since Outdoor Recreation (ODR) is closed on Sundays and Mondays rentals that are picked up on Saturday are not due until Tuesday but still qualify for the daily rate. Weekend rates are from Friday to Tuesday.
  4. What is “add day” and “sat spec?”
    The additional day rate is a prescheduled rate that applies for additional 24 hour periods after the daily rate. Saturday Specials are for our large party items. The rental period is from 0830 to 1700 on Saturdays only.
  5. Are there any packages?
    Most ODR rental items are ala carte with the exception of our sports equipment packages and our party site. Please call our office for additional details.
  6. Do you have food for the food machines?
    We have food accessories available for purchase: cotton candy sugar, cotton candy wands, shave ice cups, shave ice spoons, shave ice syrup, popcorn kits, popcorn paper bags and blender fuel. Please call our office for pricing.
  7. Do you accept credit cards?
    We accept cash, checks, Visa and Master card.
  8. Do you deliver?
    ODR does not deliver. All items must be picked up and dropped off at our facility.
  9. Can you help set up some of the larger items?
    We have online tutorials on how to operate many of the party items. For additional help in operating the equipment, our staff will be glad to give demonstrations.
  10. How do I move some of the larger items?
    The trailers for the BBQ Grill require a 2” ball hitch to move. Our bouncers can weigh up to 500lbs; we suggest transporting them with a truck, van, or SUV. We also have pads and straps available for rent.
  11. What is the cancellation policy?
    Reservation payments can be fully refunded if the reservation is cancelled at least 7 days before the scheduled pickup date. The payments for reservations cancelled within 7 days will be transferred to household credit.
  12. What is there to do on Oahu?
    The ODR office has a variety of magazines, books, website links and local knowledge about fun things to do while living here. Our equipment can help you start new adventures!
  13. What if I don’t know how to surf/paddleboard/kayak?
    Not only do we rent equipment but we have programs to teach you how to use it all! Check out our current month’s calendar online or by calling our office to find out what classes are coming up next: surfing, standup paddle boarding (SUP), kayaking, snorkeling, biking, hiking and more!